Janek Performance Group

In recognition of their excellent work in the Training and Delivery Facilitation capability of the Professional Capability Domain: Janek Performance Group.

A major manufacturer of motion and control technologies and systems with presence in more than 50 countries reached out needing support in shifting to a virtual model which required a new set of skills to sell remotely and improve virtual sales interactions. 

Leaders sought to build, extend, and sustain a core set of professional virtual selling skills and best practices that improved performance, created differentiation, strengthened customer relationships, created customer value, and delivered better results for their sales forces in their respective regions.

For a few weeks, workshops were held literally around the clock for this global audience.  High marks were given to the relevancy and real-world context the training curriculum provided, the massive localization effort that considered local customs and culture as part of the training facilitation, as well as the support and coordination of the project team to provide a swift and organized training roll-out in a relative short amount of time.

GeoTab

For their outstanding work in the capabilities of Business Insight, Performance Improvement, and Data and Analytics in the Impacting Organizational Capability Domain: GeoTab - Wes Miller

A new hire orientation and performance readiness program was launched.  A clear metric for evaluating the success of the program was needed to ensure the goals and objectives of the training were being met and that the performance quality needed in production was satisfying customer needs and demands. 

Three organization members were involved in the implementation of the program – a manager of training, an operations manager, and a data analyst.  

The performance metrics used by the operational leaders were used to evaluate participants at the 30, 60, and 90 day mark and provide quantitative level three results. Additionally, for level three data, a satisfaction survey was sent to individual team leaders of the participants to collect their qualitative input on the performance of the new hires. A team member from the data analytics department pulled performance of the new hire participants and created a dashboard that easily shows that performance against operational performance standards. 

A digital dashboard reflecting the level one and two results were created in Excel and were made available to trainers and operations on the same day of completion. This immediate feedback allowed for remediation that is quick and effective.

Inclusive Pixelation

For her terrific work in the Project Management capability of the Building Personal Capability Domain: Inclusive Pixelation - Britne Jenke 

The client, a speech school, engaged a consulting company to design and develop several digital learning products to revamp an existing elearning course and to create an instructor’s guide and a technical manual to fill existing gaps in their curriculum. 

Analyzing and prioritizing the elements of the learning products helped to ensure a meaningful and relevant learner experience. The project manager used agile principles to develop a project plan and schedules that integrated the available resources, assigned tasks, and project timeline. Using the project management tool Trello, the project manager organized tasks to do and in progress for each deliverable. 

Unexpectedly, there was a last-minute request for additional scope with one month left to go.  The consulting company was able to complete these final client review cycles throughout with limited resources, keeping additional client costs low.

The project was an overwhelming success! The client was ecstatic about the final deliverables, completed earlier than expected and to superior quality. The consulting company received words of praise and recommendations from the client, leading to additional project work.